Analyzing how participants learn from each other during online forums on discussion boards or social media platforms is often challenging. One of the predominant methods of analyzing such learning is through qualitative content analysis or interaction analysis. The Interaction Analysis Model (IAM), developed by Gunawardena, Lowe and Anderson which…

Carrying out opportunistic collaboration, a method of flexible collaboration centering around ideas and free collaboration structures, is important in knowledge creation organizations, especially for knowledge-building community formation. However, fixed-group collaboration is still widely employed in educational practice, hindering the…

Background: Social annotation (SA) allows users to collaboratively highlight important texts, make comments and discuss with each other on the same online document. This would not only accelerate and deepen learners' cognitive understanding of information, but also help build a sense of rapport, which is critical especially because of the…

Mathematics and statistics support (MSS) plays an important role at many universities. Typically, support has been provided in person, but during the COVID-19 pandemic, online provision was required. This paper reports on a scoping study comparing how support services changed during the pandemic at institutions in Germany and Great Britain &…

In the era of remote learning courses, the humanities instructor struggled more than most to translate the many familiar techniques of close reading to the unfamiliar realm of technology. Oftentimes instructors have depended on facsimiles of traditional methods: a shared passage annotated by the class digitally, or small groups sent to individual…

The acquisition of online interaction competencies is an important learning objective. The present study explored the relationships between the first-language heterogeneity of computer-supported collaborative learning (CSCL) groups and the development of students' online interaction self-efficacy via a pretest--posttest design in the context of a…

As the COVID-19 crisis disrupts students' sense of community and appreciation for in-person instruction, the author presents a pedagogical experiment involving several collaborative, team-based learning strategies to engage all learners, regardless of location. Students in a sophomore-level required seminar are tasked with various team-based…

This paper draws on social constructivism and the domestication model and investigates pre-service teachers' perceptions of the usefulness of Microsoft Teams for remote learning. This research is part of a descriptive cross-sectional study. It is neither causal nor relational. The participants comprised of 215 undergraduate pre-service teachers…

Higher education institutions are increasingly offering online courses, forcing a growing number of faculty members, who are accustomed to the traditional face-to-face method of teaching, to adapt to the rigors of the new technology. Although students demonstrate more positive attitudes and superior academic performance when engaging in highly…

Group work (GW) in undergraduate education facilitates the development of communication and collaborative skills. However, dysfunctional and inequitable group dynamics can have adverse effects, leading to increased anxiety. This research sought to determine the effectiveness of a Group Work Contract to facilitate the GW process in the face-to-face…

While online learning holds many benefits for graduate students, lack of student interaction often found in asynchronous content delivery may negatively impact student engagement. This study examined student perceptions of online lecture-embedded interactive activities that promoted student active engagement through quizzes and gamification. From…

Lectures and seminars increasingly strive for continuous interactions between learners and the instructor. I study whether the communication program Slack contributes to these goals by analyzing daily activity statistics in methodological and project-based postgraduate courses at an Irish university. Both semester-long courses were taught online…

In 2019, I refreshed a tertiary writing unit in which, across two assignments, students planned and then produced their own creative non-fiction work. Peer workshopping was an important pedagogical tool to help students bridge the gap between their creative non-fiction plan and their final submission. In the discipline of Writing, peer…

Restrictions on in-person teaching during the COVID-19 pandemic severely challenged higher education practices worldwide. While didactic delivery of course content is easily achievable with virtual teaching technologies, promoting critical engagement with this material can be more difficult, particularly with classes of larger size and lower…

This study used the Community of Inquiry (CoI) framework to provide a collaborative experience for students from marginalised communities in a large enrollment module in South Africa. The CoI framework consists of three elements including the social, cognitive, and teaching presences. This study focused on the teaching presence element, along with…