Mathematics and statistics support (MSS) plays an important role at many universities. Typically, support has been provided in person, but during the COVID-19 pandemic, online provision was required. This paper reports on a scoping study comparing how support services changed during the pandemic at institutions in Germany and Great Britain &…

Employers want graduates who excel in communication, collaboration, and teamwork. But implementing activities and assessments to support this skill development can be challenging in higher education large-enrollment classes where the balance between the extra work it creates for faculty and perceived value for students must be carefully…

This scoping review summarizes studies on passive participation in collaborative online learning activities that used computer-mediated communication tools in school settings. A total of 42 articles spanning about 20 years were explored. ERIC and three main journal indexes from Web of Science were used to locate articles. For each year searched,…

Online higher education has become increasingly popular over the last several decades. The COVID-19 pandemic created an additional surge in online course enrollment. While existing research emphasizes the importance of engagement in face-to-face courses, limited knowledge exists regarding design strategies promoting engagement and collaboration in…

Restrictions on in-person teaching during the COVID-19 pandemic severely challenged higher education practices worldwide. While didactic delivery of course content is easily achievable with virtual teaching technologies, promoting critical engagement with this material can be more difficult, particularly with classes of larger size and lower…

Implementing collaborative action research (CAR) is recognized as an effective strategy for transforming professional practice through evidence-based methods. How can CAR be carried out online, and how is data collected through digital methods? This case study will address these aspects in the context of a CAR, international professional…

This paper examines the experience of students transitioning between online and in-person live event projects during the COVID-19 pandemic. Drawing upon longitudinal qualitative data collected over a 3-year period, we explored how students perceived the challenges, their own development, and the pedagogical changes. Events management pedagogy…

In the present digital age, students and professionals can interact and collaborate anywhere in the world through multiple means of communication. This article analyzes the scientific evidence of intercultural competencies in higher education from January 2016 to August 2021 out of the publications available in the "Web of Science" and…

Purpose: The COVID-19 pandemic has forced many instructors to rapidly shift to online/distance teaching. With a narrow preparation window, many instructors are at a loss of strategies that are both effective in responding to the crisis and compatible with their professional practices. One urgent need in classrooms at all levels is to support…

Distance education requires an instructional design approach that can lead to educational transformation. This is characterised by advanced flexibility, learner autonomy and extensive use of digital technologies to enhance learning outcomes. The main feature of such methodology is the physical distance between teaching staff, peers and educational…

This volume includes a collection of short papers presented at the second International Virtual Exchange Conference (IVEC) hosted virtually at Newcastle University in September 2020. The contributions address the conference theme, towards digital equity in internationalisation, and offer fresh insights into the current state and future of online…

With increasing global interconnectivity, effective cross-cultural interaction has become crucial for global citizens. However, learners in non-English speaking countries often lack practical English communicative skills and opportunities for authentic language practice. This study explores the effectiveness of a virtual exchange programme in…

Collaborative international learning (COIL) is one of the most recently adopted higher education activities, especially after the pandemic. In COIL, students from two countries come together through digital communication tools to participate in academic activities coordinated by professors from both countries. Despite frequent academic and…

This design-based research study examines how a collaborative annotation tool, Perusall, supported the development of community within an asynchronous online graduate course. Students read and engaged with assigned texts uploaded to Perusall each week, providing numerous opportunities for students to interact and collaborate with each other using…

The sudden shift to online learning thrust upon universities worldwide by the 2019 coronavirus disease (COVID-19) crisis created unique challenges related to effective online education. Challenges were most acute for highly interactive classes that were forced to move to asynchronous online learning environments. In response to these challenges,…