A survey of training professionals revealed how the terrorist attacks of September 11, 2001 changed employee attitudes toward training. Decreased travel, increased use of distance technologies, development of security and evacuation plans, and emphasis on such topics as diversity, stress management, and security are some of the changes. (JOW)

Suggests that training approaches that work for Generation Xers are effective for most people regardless of age. Sidebars debunk the slacker myth, discuss communicating with Xers, and explain the likes and dislikes of this age group. (SK)

Companies are using new learning technologies for training, such as interactive multimedia, electronic just-in-time performance support, and the Internet. These methods change the role of the trainer to that of enabler of learning and performance enhancer. (SK)

An increasing number of free agent or self-directed learners are getting their education outside their companies. As a result, they demand more of their corporate training departments and expect more from their jobs and companies. (JOW)