Customer Service is important for a myriad of reasons, such as retaining customers, building customer loyalty, getting customer referrals, improving employee happiness, and remaining competitive. However, as a company grows, the focus may be on sales and production, with customer service efficiency and effectiveness being seen as an overhead…

Globalization has made the market in India very competitive. The lower segment of the workforce is under tremendous pressure to improve their productivity to sustain in the market. Being one of the important stakeholders, universities can play a very significant role in transferring knowledge created by them under their social responsibility. The…

In this article, we evaluate the advantages of public-private partnerships in helping fund and support district initiatives targeting out-of-school youth and those students who are disengaged or at-risk of dropping out of high school. (Contains 1 table, 1 figure, and 2 notes.)

One way to channel support to schools from local businesses is to invite them to donate funds to school libraries. Soliciting their assistance also increases the number of supporters within the community. (MLF)

In this monograph, literature on industry-university liaisons is examined to provide a framework for examining such relationships and for evaluating their impact on a variety of social, economic, and educational goals. The combination of academic leaders in search of revenue, industrialists looking for a competitive edge, and state and federal…

This document contains reports from school districts in South Carolina on the status of their successful partnerships between schools and businesses. They are examples of what is happening in South Carolina today and what could happen between other businesses and schools as new alliances are formed. These accounts describe new ideas for…

Describes characteristics of effective partnerships between schools, businesses and communities that address mutual interests in education. Discusses what partnerships offer each member, historical background, characteristics of typical 1980s partnerships, strategies for successful partnerships, and the future of industry-education collaboration.…

Through a partnership between the school district and business and industry in Prince George County (MD) a new teacher recruitment program was developed that is one of the most successful in the country. (MD)

Schools and businesses often form mutually beneficial partnerships to improve the quality of education. Businesses sponsor most projects by donating equipment, special awards, and corporate staff time for guest lectures. The concern for the productivity of their future work force inspires the interest of businesses in partnerships. On the national…

This document consists largely of descriptions of 15 industry-education partnerships in Massachusetts, selected on the basis of their creativity; the range of partnership organizations and activity they represent; the diversity of students, teachers, businesses, and communities they affect; and their innovative and efficient coordination and…

Describes the partnership between high-tech industries and the schools in Orlando, Florida, which resulted in the planning and development of a $30 million high school known as "The Educational City of the Future." (MD)

In this book, the chief executive officers of 14 community colleges, the director of a state agency, and the director of a national project share their experiences about partnerships, collaborations and alliances. The following chapters are included: (1) "Chapter and Verse: How We Came To Be Where We Are," by Lynn Sullivan Taber; (2) "Community…

Businesses are working with schools in ways that can affect every aspect of the education process. The most widespread form of business help takes place in the classrooms. School leaders need to be clear with themselves as to how much and what kind of involvement they want businesses to have in their schools. Business leaders can also help schools…

This bulletin describes the growing Adopt-a-School Movement, a grass-roots initiative by the public schools' external constituencies to assist financially and materially either an individual school or an entire school system to design educationally enriching programs. Examples are given of banks, major corporations, local businesses, foundations,…

This publication offers descriptions of partnerships that businesses have formed with local schools to provide funds, support, and guidance to South Carolina's elementary and secondary school system. Twenty-one such partnerships are highlighted. The participation of the South Carolina Bar/South Carolina Bar Foundation in school projects under the…