Purpose: This study aims to investigate how the processes of memory acquisition, retention, retrieval and application occur in project-based organizations (PBOs). In this kind of organization, the nature of corporate memory is influenced by the transience, uniqueness and independence of the project portfolio. Such understanding may help…

This paper investigates how knowledge workers utilize the Web to seek external information as part of their daily work. Thirty-four participants from seven companies were interviewed about their information needs and preferences. In addition, a custom-developed software application recorded each participant's Web behavior for a two week monitoring…

Presents findings from a study of how knowledge workers use the Web to seek external information as part of their daily work. Participants were 34 users from seven companies. Findings suggest that a behavioral framework that relates motivation and moves may be helpful in analysing patterns of Web-based information seeking. (AEF)