The purpose of this study was to examine the effects of implementing user design strategies within the corporate culture. Using a case study design approach, this article explores the change process within a "Fortune" 100 company in which users were given significant decision-making powers. The main focus is on the unique nature of user design in…

This naturalistic inquiry investigated how instructional designers engage in complex and ambiguous problem solving across organizational boundaries in two corporations. Participants represented a range of instructional design experience, from novices to experts. Research methods included a participant background survey, observations of…

Structuration theory helps to explain the role of human agency in the reciprocal relationship between social systems and structures, which Giddens called the "duality of structure." The theory explicates how power struggles emerge and are negotiated and, depending on the restructuration, can help to resolve conflict or lead to deteriorations and…

This study examined use of a strategic planning process to reinvent a corporate training department. The naturalistic case describes how the corporate training function gained credibility and influence with senior management, developed alignment with organizational goals, and began transforming the function into a performance improvement…

The theory of "ba" or "space" offers a prescription for fostering the conversion of particular kinds of knowledge (tacit-to-explicit, tacit-to-tacit, etc.). Three corporate groups were observed as they collaborated to develop instructional, Web-based stories intended to capture their tacit organizational understandings. A…

Identifies and describes current evaluation practices and strategies of instructional designers within corporate and higher education settings; describes types and causes of organizational supports and barriers instructional designers encounter when conducting instructional evaluation; and compares and contrasts professional practices and…

Discusses the importance of new product development in contributing to the success of corporations and examines differences between models of corporate culture in Japan and the United States that account for the current Japanese advantage. Highlights include leadership style; work structure; reward and recognition systems; and alternative…

Surveyed 45 Japanese corporations to determine common training methods and use of systematic design and development processes. Results indicate that overall there was more internal classroom training than on-the-job training and that only two of the companies had a formal, systematic approach to instruction design and development. (JMV)

Ethics is very much in the news today and on the minds of those who teach and/or train current and future professionals to work successfully in today's workplaces. While there seems to be agreement that organizations need to address the topic of ethics, there is also a concern about how best to proceed. Ethics and compliance offices, professional…

This return-on-investment (ROI) evaluation study determined the business impact of the sales negotiation training course to Dell Computer Corporation. A five-step ROI measurement process was used: Plan-Develop-Analyze-Communicate-Leverage. The corporate sales information database was used to compare pre- and post-training metrics for both training…

Presents a framework for identifying important issues for instructional design and delivery in global settings. Highlights include cultural factors in global training; an instructional design model; corporate globalization strategy; communication and training norms; language barriers; implicit value differences; and technical and legal…

Activity Theory has often been used in workplace settings to gain new theoretical understandings about work and the humans who engage in work, but rarely has there been sufficient detail in the literature to allow HPT practitioners to do their own activity analysis. The detail presented in this case is sufficient for HPT practitioners to begin to…

In the context of Autoparts, a multinational manufacturer for automotive electronics, Lotus Notes was employed to create an e-learning system. This system was titled "Using Notes for Case-based Learning Environments" (UNCLE). The UNCLE project attempted to encapsulate knowledge and understanding of those organizational factors that might influence…