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The Consequences of Transfer of Training for Service Quality and Job Satisfaction: An Empirical Study in the Malaysian Public Sector
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Zumrah, Abdul Rahim; Boyle, Stephen; Fein, Erich C. – International Journal of Training and Development, 2013
The significance of transfer of training to organizations has been acknowledged by many studies. However, the consequences of transfer of training, particularly for employees, have still not been adequately explored. The present study was conducted to address this gap. Specifically, it explores the relationship among transfer of training, service…
Descriptors: Foreign Countries, Transfer of Training, Job Satisfaction, Surveys
The Role of Competence Level in the Self-Efficacy-Skills Relationship: An Empirical Examination of the Skill Acquisition Process and Its Implications for Information Technology Training
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Downey, James P.; Zeltmann, Steven – International Journal of Training and Development, 2009
The role of computer training has long been critical in organizations as reliance on technology for strategic advantage increases in importance. How to most effectively conduct such training has clear implications for organizations. This study examines one area of training which is not well understood: the role that competence level plays in the…
Descriptors: Structural Equation Models, Self Efficacy, Information Technology, Correlation
Predicting Autonomous and Controlled Motivation to Transfer Training
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Gegenfurtner, Andreas; Festner, Dagmar; Gallenberger, Wolfgang; Lehtinen, Erno; Gruber, Hans – International Journal of Training and Development, 2009
In spite of a broad consensus on the importance of motivation for the transfer of learning from training to the job in work organizations, studies investigating motivation to transfer are limited. This study combines the self-determination theory, the expectancy theory and the theory of planned behaviour to provide a theoretical framework for…
Descriptors: Self Determination, Occupational Safety and Health, Transfer of Training, Professional Training
What Predicts Skill Transfer? An Exploratory Study of Goal Orientation, Training Self-Efficacy and Organizational Supports
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Chiaburu, Dan S.; Marinova, Sophia V. – International Journal of Training and Development, 2005
Results from a study examining the predictors of skill transfer from an instructional to a work environment are presented. Prior research indicates that skill transfer is a function of both individual and contextual factors. A total of 186 employees from a work organization were surveyed on individual dimensions (goal orientation, training…
Descriptors: Structural Equation Models, Self Efficacy, Goal Orientation, Motivation