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Gangaram Biswakarma; Keshav Subedi – Learning Organization, 2025
Purpose: Cultivation of a learning culture and subsequent enhancements in employee performance can be translated through employee engagement. This study aims to examine the mediating role of employee engagement in the relationship between the learning culture and employee performance. Design/methodology/approach: This research adopted a…
Descriptors: Job Performance, Employees, Service Occupations, Work Attitudes
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Kuok, Kim Oi Mei; Chan, Sow Hup Joanne; Kou, Hera Kit Wa; Kong, Siew Huat; Mac, Lancy Vai Iun – Learning Organization, 2022
Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…
Descriptors: Sustainability, Human Resources, Labor Force Development, Family Work Relationship
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Weinberg, Frankie J. – Learning Organization, 2015
Purpose: The purpose of this paper is to present a knowledge-sharing model that explains individual members' motivation to share knowledge (knowledge donation and knowledge collection). Design/methodology/approach: The model is based on social-constructivist theories of epistemological beliefs, learning and distributed cognition, and is organized…
Descriptors: Epistemology, Models, Constructivism (Learning), Teamwork
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Rahman, Muhammad Sabbir; Osmangani, Aahad M; Daud, Nuraihan Mat; Chowdhury, Abdul Hannan; Hassan, Hasliza – Learning Organization, 2015
Purpose: This empirical research aims to add value in the existing research on knowledge sharing, investigate the antecedents of knowledge-sharing behaviour by embedding trust and workplace spirituality variable on non-academic staff from higher learning institution in Malaysia. The role of trust, perceived risk and workplace spirituality towards…
Descriptors: Trust (Psychology), Knowledge Level, School Personnel, Higher Education
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Guidice, Rebecca M.; Heames, Joyce Thompson; Wang, Sheng – Learning Organization, 2009
Purpose: The purpose of this paper is to conceptually demonstrate that the relationship between turnover and innovation is not direct as some research suggests, but rather indirect, with organizational learning as the prerequisite social mechanism that ties the two phenomena together. Design/methodology/approach: This paper integrates research…
Descriptors: Innovation, Social Capital, Literature Reviews, Correlation
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Kumar, Naresh; Idris, Khairuddin – Learning Organization, 2006
Purpose: This study aims to explore the relationships between learning organisation dimensions, institutional characteristics and knowledge performance among Malaysian private higher learning institutions. Design/methodology/approach: The researchers sought managers' responses to the dimensions of the learning organisation questionnaire (DLOQ)…
Descriptors: Institutional Characteristics, Program Effectiveness, Organizational Development, College Environment