Analyses of the relationship between costs and output in more than 3,000 United States academic libraries show that average costs rise more rapidly than output for all types of libraries except two-year private colleges. Major differences in workload and expenditures were found between two-year and four-year public and private institutions. (EJS)

This paper presents an evaluation of the impact of the Career Development and Assessment Center for Librarians on the professional position of program participants (assessees) and on the managerial level librarians serving as assessors for the program. Changes over time in nonparticipant applicants (control group) and assessee groups are compared.…

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…

Demonstrates a means for estimating the number of retrieved items using well-established selective dissemination of information (SDI) profiles in the SCI, INSPEC, ISMEC, CAS, and PASCAL databases. A correlation between individual database size and number of retrieved documents in technical fields is also examined. (17 references) (LAE)