Purpose: As few studies have explored the causal relationship between both the triple bottom line (TBL) of sustainability and the lean practices in higher education institutions (HEIs), the purpose of this paper is to analyze the relationships between lean practices and sustainable practices in Brazilian HEIs. Design/methodology/approach: A survey…

This quantitative-correlational study aimed to assess to which extent the higher education institutions in West Bank- Palestine practice e-leadership during crises. The researcher mainly evaluated the relationship between leader personality and skills, leader social awareness, resources availability and e-leadership. For data collection, the…

The purpose of this paper is to examine the relationship of good university governance, teaching quality of lecturers and student satisfaction. It also aims to examine the effect of learning facilities on good university governance and student satisfaction. 361 students of the Faculty of Economics, Semarang State University, were involved in this…

Despite some theoretical and technical criticism, scholars largely acknowledge the influence of universities' ranking positions on the preferences of fund providers, academics and students, nationally and internationally. Considering their noticeable contribution to university rankings, prominent indicators can guide university leaders to develop…

Purpose: The purpose of this paper is to examine the role of employees' behavioural factors in increasing students' loyalty. It specifically examines the direct and indirect mediations between employees' service quality, trust and intimacy. The focus is on the effects of constructs of service quality (SQLTY), trust (TRUS) and intimacy (INTIMACY)…

The purpose of this quantitative study was to examine the influence of leaders' sense of psychological empowerment for women leaders on those leaders' administrative creativity in both established and emerging universities in Saudi Arabia. The five guiding research questions were used at both established and emerging Saudi universities: (1) what…

Today's universities are, accordingly to Clark's entrepreneurial model, sustained by managerialism, whereas collegialism may remain in contrast or work in a different way. More recent literature suggests the clash such as the potential for coexistence between managerialism and collegialism. The study analyses data from a survey of 26 universities…

The purpose of this study was to ascertain how the leaders, faculty and administrative staff perceive the role of shared governance in their respective institutions of higher education. The American Association of University Professors (AAUP) Committee T developed an instrument to measure the state of shared governance at universities. The…

Leadership is a multifaceted skill as it requires the alignment of body, spirit and mind (Brown & Moshavi, 2005). Furthermore, it is a combination of behavior, actions and interaction between leaders and followers. It is characterized by the leaders' decisions' ability to influence followers' performance and achievement through their…

PROBLEM: Many of the preliminary approaches to strategic management of intellectual capital or knowledge assets have not been attempted in the not-for-profit arena. Additionally, because there is no marketplace value for not-for-profit firms or a valuation system for intangible assets, the identification and measurement necessary for efficient and…

A great deal of time, money, and effort can be expended on hiring community college presidents without any assurance that they will remain in their new positions a substantial amount of time. Building on decades of literature reporting the continuing decrease of presidential longevity, this study examined the methods most successful in selecting…

The purpose of this study was to use the SERVQUAL (Service Quality Instrument) to examine the perceptions of first-time enrolled students at University of North Carolina Asheville regarding the services they receive from a selected group of departments in the university's One Stop area. In addition, the study examined whether a relationship…

This exploratory study of department chairs, deans, and faculty at extensive research public universities in Florida resulted in the identification of 85 future competencies of department chairs using a human resources perspective. Results include a discussion of the top 20 most important competencies and the top 20 competencies anticipated to be…

Organizational citizenship behavior (OCB) is a social science construct defined by Organ (1988) as employee actions that are discretionary, not formally recognized or rewarded, and that are helpful to the effectiveness of the organization. This study explored part-time work as a base of OCB by investigating the relationship between this construct…

This study examined factors that relate to the persistence of first-generation undergraduate students in a 4-year public university in the Southeastern United States. Results were analyzed from a 2011 two-part survey: CARES-I (College Assessment of Readiness for Entering Students-Intent) and CARES-A (College Assessment of Readiness for Entering…