ERIC Number: EJ1476430
Record Type: Journal
Publication Date: 2025-Jul
Pages: 22
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1360-2357
EISSN: EISSN-1573-7608
Available Date: 2025-01-28
AI for Academic Success: Investigating the Role of Usability, Enjoyment, and Responsiveness in ChatGPT Adoption
Minseong Kim1; Jihye Kim2; Tami L. Knotts3; Nancy D. Albers4
Education and Information Technologies, v30 n10 p14393-14414 2025
Integrating generative artificial intelligence (AI) tools like ChatGPT into education has reshaped academic practices, offering students innovative ways to engage with learning tasks. This study examines the cognitive, emotional, and behavioral factors influencing undergraduate students' engagement with ChatGPT, guided by the technology acceptance model, the stimulus-organism-response framework, and attachment theory. Using a sample of 398 US undergraduates, the study employed confirmatory factor analysis and structural equation modeling to validate relationships among perceived usability, enjoyment, responsiveness, learning motivation, emotional attachment, satisfaction, and continuance intention. Results revealed that perceived responsiveness is a significant driver of learning motivation, emotional attachment, and satisfaction, while perceived enjoyment enhances learning motivation and satisfaction. Emotional attachment strongly predicts continuance intention, emphasizing the role of affective connections in sustained use. The findings indicate that successful AI tools must balance usability, responsiveness, and emotional engagement to foster long-term adoption. This research advances the theoretical understanding of human-AI interactions in education and provides practical recommendations for designing effective, student-centered AI tools.
Descriptors: Artificial Intelligence, Computer Software, Technology Integration, Factor Analysis, Undergraduate Students, Correlation, Usability, Learner Engagement, Learning Motivation, Attachment Behavior, Prediction, Educational Change, Student Attitudes, Academic Achievement
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: 1Louisiana State University Shreveport, Department of Marketing and Information Systems, College of Business, Shreveport, USA; 2University of Kentucky, Department of Integrated Strategic Communication, College of Communication and Information, Lexington, USA; 3Louisiana State University Shreveport, College of Business, Shreveport, USA; 4East Texas A&M University, College of Business, Commerce, USA