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Kimmel, Janice L. – RQ, 1995
A survey of interlibrary loan (ILL) staffing levels in Michigan academic libraries was conducted in 1994 to examine the relationship between ILL transaction volume and staffing patterns. Results show that departments with the largest volume needed additional staff; inadequate staffing levels caused blurring of job descriptions; and that ILL staff…
Descriptors: Academic Libraries, Clerical Workers, Cost Effectiveness, Efficiency
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Allan, Beverly; And Others – 1995
In August 1993, J. Sargeant Reynolds Community College, in Virginia, undertook a study of developmental education (DE) practices in community colleges in Virginia and the other 14 member states of the Southern Regional Education Board to determine factors associated with program effectiveness. Surveys were mailed to the presidents of 313 two-year…
Descriptors: Administrative Organization, Community Colleges, Cost Effectiveness, Delivery Systems