The author was assigned the task to comment on the broad topic: "New sciences, technologies, and media--impact on education for librarianship (or libraries)." The author choose to emphasize "information science." Narrowing the subject down even further, in this article the author emphasizes some of the aspects of the…

This report assesses and recommends criteria and methods for evaluating the performance (effectiveness and efficiency) of technical library operations and services. These criteria and methods include those identified in the state-of-the-art of library evaluation (existing criteria and methods) and those developed by adoption of criteria from the…

The Minnesota Computer Aided Library System (MCALS) provides a basis of unification for library service program development in Minnesota for eventual linkage to the national information network. A prototype plan for communications functions is illustrated. A cost/benefits analysis was made to show the cost/effectiveness potential for MCALS. System…

A basic description of the Planning, Programming and Budgeting System (PPBS) and how it can be utilized by the practicing librarian is presented. PPBS is described as a system of relating planning to budgeting that seeks to get your dollars worth for you by analyzing what you are doing in the light of what you should be doing and plan to do in the…

This study at an academic library used a simulation technique (1) to analyze the extent to which queues develop at a reference desk during peak periods, (2) to propose alternative staffing models to reduce queues, and (3) to examine the cost effectiveness of the alternatives. (Author/JAB)

Two trends in the use of quantitative methods of evaluating libraries that have evolved from general systems analysis are discussed in this literature review. The cost effectiveness approach is aimed at discovering new, improved procedures and devices for providing library services; such alternatives make it possible to evaluate how efficiently a…

The emphasis of this guideline is on determining modular figures for the three main facets of the library program: (1) acquisition of library resources, (2) technical processing of those resources and (3) services to the public using those resources. The system includes the following components: (1) A Library Resources Formula which takes into…

Describes two types of program budgeting that were well received in the literature of the 1960s and 1970s. The results of a survey which examined the impact of zero-based budgeting (ZBB) and planning-programming-budgeting system (PPBS) on library budgets are presented, and potentially useful aspects of program budgeting are identified. (CLB)

Describes the implementation of a user-centered document delivery system at Colorado State University. Evaluates the system via a statistical compilation of system usage and a telephone survey of the service's users. Results indicate that the system usually provided fast delivery at acceptable costs, but fell short as a substitution for mediated…

This book provides an introduction to automated information services: collection, analysis, classification, storage, retrieval, transmission, and dissemination. An introductory chapter is followed by an overview of mechanized processes for acquisitions, cataloging, and circulation. Automatic indexing and abstracting methods are covered, followed…

A research group at the Wharton School, University of Pennsylvania, worked on the development of a system to provide the required statistical information for effective management and decision making in university and large public libraries. A management science approach was used. Library objectives, standards, and performance criteria were…

Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…