Problems associated with managerialism are well established in Higher Education. Driven by pressures of funding cuts, league tables and the associated competitive environment, Higher Education followed other public sector bodies in adopting Lean Management principles. While there is scepticism about Lean Management because it is seen as an…

Possible changes in U.S. Postal Service rates and services, resulting from a planned restructuring, are discussed. College administrators are encouraged to review mail class use, available discounts, and even the design and quantity of materials mailed out. (MSE)

Winners of a national contest for cost-cutting in campus maintenance, institutional planning, and program administration and the nature of their innovations are reported. (MSE)

At Oregon State University, an investigation into physical plant administration in response to complaints found significant problems with customer service. Adopting an approach called Total Quality Management, the staff identified and resolved problems, improved quality, and reduced cost. Administrators feel the principles could be applied in all…

Cooperative buying is a process developed to enable colleges and universities in specific geographic areas to block-book dates for an artist or attraction, resulting in lower costs to schools and more logical routing for artists. A seven-step procedure, beginning before the campus activities convention and continuing through contract completion…

A guide for using cooperative buying to block-book campus activities or attractions through a campus activities convention provides a step-by-step process and outlines some specific considerations, including forms, pricing, preparation for the conference, follow-up approaches, and hints for new users of the system. (MSE)

By viewing individual communication services (voice, data, cable) as strategic tools in a communication infrastructure, Boston College (Massachusetts) was able to create an electronic communication environment with superior services at drastically reduced cost. The system provides voice, data, and cable access to every residence hall room,…

The University of California (Davis) has revamped its workers' compensation program by improving accountability and safety, implementing safety training, informing workers of the costs of the workers' compensation program, designating a physician and physical therapist, giving light duty to injured employees, using sports medicine techniques, and…

The University of Denver (Colorado) reduced workers' compensation losses 97 percent in 1990-91 by developing a master safety plan, sponsoring safety training, managing medical costs, providing modified duty for injured employees, screening applicants, orienting new employees, investigating claims thoroughly, performing life-safety audits, and…

Ohio University's use of computer programing for the need analysis and internal accounting functions in financial aid is described. A substantial improvement of services resulted, with 6,000-10,000 students and the offices of financial aid, bursar, registration, student records, housing, admissions, and controller assisted in the process. Costs…

Describes Mountain Bell's Computer Managed Instruction Development project; how the computer is being used to develop any type of instruction, to assist with management of course development projects, and to direct training of course developers; project field trial goals and results; project benefits; and future project orientation. (MBR)

This evaluative report by the General Accounting Office (GAO) summarizes Department of Education actions made through April 1996 in response to 205 recommendations to improve the management of federal student financial aid programs. The report concludes that the Department had completed actions or had actions in progress or planned for 186 of the…