This document presents a toolkit to assist staff involved in the design and development of New York's one-stop system. Section 1 describes the preplanning issues to be addressed and the intended outcomes that serve as the framework for creation of the customer flow toolkit. Section 2 outlines the following strategies to assist in designing local…

In March 2000, thirteen grants were awarded as part of the Individual Training Account/Eligible Training Provider (ITA/ETP) Demonstration. In summer and fall of 2000, the grant recipients' activities were subjected to an interim evaluation. Site visits were made to each grantee to determine what ITA policies and practices were being formulated,…

Youth development lies at the heart of the Workforce Investment Act and the Youth Opportunity Movement. Like employment training programs for adults, employment training programs for youth should focus on acquisition of skills, gainful employment, and productive citizenship. Beyond these three characteristics, it is essential that programs for…