Purpose: The Multiple Family Group (MFG) service delivery model to reduce childhood disruptive behavior disorders has shown promise in engaging child welfare-involved families. This qualitative study examines caregivers' perceptions of factors that influence retention in MFGs among child welfare-involved families. Methods: Twenty-five…

Part of a larger mixed-method study of engagement in neighborhood-based child welfare services, the qualitative data this article reports on highlights the extent to which parents and workers differ in their views of engagement, the best ways to foster engagement in services, and the importance each group places on it as a process. Strategies…

A phenomenological and consensual qualitative study of clients' lived experiences of cross-racial therapy was conducted to enhance the understanding of whether, how, and under what conditions race matters in the therapy relationship. The sample consisted of 16 racial and/or ethnic minority clients who received treatment from 16 White, European…

Objective: The present study has two goals: to assess the difference between secondary trauma and job burnout and to examine the utility of secondary trauma in predicting psychological distress. Method: The data come from a survey of social workers (N = 236) living in New York City 20 months following the September 11 terrorist attacks on the…

This practitioner's guide to helping employment program clients find, retain, and advance in jobs is based on the experiences of Moving Up, an employment program operated by New York's Vocational Foundation, Inc. (VFI). The guide begins with an overview of Moving Up, which has become a national model for helping disadvantaged minority youths…

This document presents a toolkit to assist staff involved in the design and development of New York's one-stop system. Section 1 describes the preplanning issues to be addressed and the intended outcomes that serve as the framework for creation of the customer flow toolkit. Section 2 outlines the following strategies to assist in designing local…