The observation and supervision of New Jersey educators stand as a critical professional component to ensure that school staff is provided with timely feedback about their performance and recommendations and support for continual improvement. As a result of the TeachNJ Act (2012), efforts were made to formalize this process across New Jersey's…

Emotions are a core semantic component of human communication. Since counsellors are humans we assume that their own state of emotions could affect their intuitional effort when taking decisions concerning their clients. Therefore, the accuracy of detected emotions by counsellors could be doubtful. And this highlights the need for complementing…

The accountability movement in education and the development of the American School Counselor Association (ASCA) National Model encourages school counselors to evaluate the effectiveness of their school counseling program based on student achievement. This study surveyed Wisconsin elementary school counselors to determine their use of…

Purpose: This preliminary study compared clinical evaluations for guardianship in three states with varying levels of statutory reform. Design and Methods: Case files for 298 cases of adult guardianship were reviewed in Massachusetts, Pennsylvania, and Colorado, three states with varying degrees of statutory reform. The quality and content of the…

This paper calls for a reevaluation of the evaluation procedures of counselors-in-training. Specifically, it advocates making evaluation educational rather than judgemental. (RP)

School counselors acknowledge the need for supervision but rarely receive it. This article describes the counselor performance improvement system in one school district. Supervision is embedded in a process that assesses counselors' levels of professionalism on a matrix of competence and commitment. Administrative and clinical supervisors…

The Australian Department of Labour made a study of clients receiving vocational guidance from psychologists at its offices in order to establish the effectiveness of the guidance service as seen by clients, and to build up a picture of the type of client benefiting most from vocational guidance. The findings are presented and discussed. (Author)

Consumer satisfaction with mental health services is one of the process objectives inherent in the general goals for community mental health centers funded federally by the National Institute of Mental Health. Programs must demonstrate that patients and other service consumers agree that their needs are being met by existing services and patterns…

Smokers (N=117) were presented with descriptions of a smoking control program and a smoking counselor, and were then asked to rate program and counselor effectiveness and counselor empathy. The descriptions varied along three dimensions. Counselor smoking status yielded highly significant main effects on all three dependent measures. (Author)

The evaluation of school psychological services is a responsibility and an opportunity too long ignored. This paper describes and presents examples of five data collection devices which can be used in the evaluation effort: the vignette-based questionnaire, the role-model questionnaire, the services received questionnaire, the teacher interview,…

The National Center for the Study of Corporal Punishment and Alternatives in the Schools, established the Discipline Helpline to guide parents in handling specific discipline problems. To evaluate the telephone counseling service, 63 persons who had contacted the Helpline for assistance with specific discipline problems completed the Helpline…

In spring 1996, Cumberland County College (CCC), in New Jersey, conducted a survey to determine the level of satisfaction of students with academic advisement services. A 36-item questionnaire developed by American College Testing (ACT) was distributed to 667 degree-seeking students, representing one third of the degree-seeking students enrolled…

A study evaluated vocational guidance services and guidance counselors in Puerto Rico. It included the guidance counselors in the Vocational and Technical Program and a representative sample of guidance counselors in all other programs in the Department of Public Education. Findings were made regarding guidance counselors and supervisors, students…

This evaluation examines the administrative history, staffing levels and content of school district guidance and counseling activities. Case studies were made in a 50 percent random sample of the Eugene, Oregon school district's 45 elementary schools. Eight hundred teachers, parents and students were interviewed. All school plans were reviewed.…

The Reorganized Junior High School Program completed its second year of operation in June 1973. An additional counselor was hired for each of the two schools in the project, Jordan and Marshall-University. A major procedural objective called for the counselors to place greater emphasis on team member, implementer, and facilitator functions. The…