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Peer reviewedSells, Scott P.; And Others – Journal of Social Work Education, 1997
Describes a social work course incorporating ethnographic research methods, including seven course modules that cover sampling, data collection, data analysis, theory development, presentation of findings, and practical application within a clinical setting. Also presents student evaluations of course relevance and usefulness, and educational and…
Descriptors: Course Content, Course Descriptions, Course Evaluation, Course Organization
Download full textLeigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content
