As the world economy continues to evolve, businesses and industries must adopt new practices and processes in order to survive. Quality and cost control, work teams and participatory management, and an infusion of technology are transforming the way people work and do business. Employees are now expected to read, write, and communicate…

Examines the library short course orientation program for support staff, primarily secretaries, administrative assistants and researchers, teaching and laboratory assistants, at the University of Victoria; summarizes course evaluations, and poses suggestions for program improvement. (CWM)

Inservice mini-courses using a learning cycle instructional strategy (exploration, invention, discovery) have been developed. A description of the mini-course format (compatible with inservice programs sponsored by school systems), sample outline, and list of courses developed (with themes of environmental science and/or energy) are included.…

In late 1980, a retail sales training program was implemented at Clackamas Community College to meet the training needs of business tenants of the new Clackamas Town Center. The program consisted of 20 hours of intensified training in customer relations, sales, cashiering, job readiness, and interviewing. A total of 416 students completed the…

Describes a number of programs designed to help adults, mainly women, get back into the educational system through short courses to prepare them for return to work, self-development, or higher education. Different institutions' courses vary but all include recognition of counseling needs and approach at a mature level. (MF)

Presents a story about an extension worker with the Ghana Ministry of Agriculture and discusses a short course in extension developed for the Ministry by the University of Ghana Agricultural Extension Department. Training focus was on active field practice to demonstrate class subjects and techniques. (MF)