Seventy-seven principals serving grades 7-12 in Missouri schools were surveyed to determine the differences between how principals view school librarians and how school librarians view themselves. Similarities occurred in the perceptions about the importance of a library program and inadequate funding. Views diverged most noticeably in terms of…

The six papers in this collection address as many different topics. In "Circulation Desk Staff Amiability and Patron Satisfaction," Laureen Cardon and Nathan M. Smith describe a study at Brigham Young University which demonstrated that interpersonal relations training for circulation desk staff could improve patron satisfaction. Anna L.…

In the fall of 1990, the Computer Services Section of the Department of Public Instruction in North Carolina began a project to study how the use of an online catalog in the media center would influence student academic achievement and provide a vehicle for students to gain the skills needed to access information. For a year, the media…