In the third of a series of "how-to" essays on conducting qualitative data analysis, Ron Chenail examines the dynamic tensions within the process of qualitative data analysis that qualitative researchers must manage in order to produce credible and creative results. These tensions include (a) the qualities of the data and the qualitative data…

This study explores the nature, use, and social organization of one form of communicative action that is common in everyday life--"bullshitting." We use this form of communication to assess the ways in which dimensions of community, power and status are created in interaction. Abiding by the canons of ethnographic content analysis, we gathered…

The trustworthiness of a qualitative study can be increased by maintaining high credibility and objectivity. Of utmost importance to these factors is the reflexivity of the researcher. Standard journaling techniques are frequently used to maintain an audit trail and document tentative interpretations of a study. One of the major limitations to…

Healthcare organizations are striving to meet legislated and public expectations to include patients as equal partners in their care, and research is needed to guide successful implementation and outcomes. The current research examined the meaning of customer service as related to the culture of care relationships within a Canadian hospital in…

Due to the variations of design and protocol in qualitative inquiry, researchers may inadvertently create problems for themselves in terms of the trustworthiness of their research. Miscommunication between participants and researchers can especially arise from the unique and unpredictable nature of human dynamics. In this paper I contend that such…

This study focuses on what aspects of attributes of spirituality as defined by Martsolf and Mickley (1998) are most salient for female and male survivors of sexual violence. Content analysis of secondary narrative data, provided by 50 participants in a study of women's and men's responses to sexual violence, was coded to the five attributes of…

A basic premise in narrative therapy and inquiry is that life story telling is a mechanism by which experiences are rendered meaningful within some form of structure. However, narrative inquiry has to take cognisance of difficulties ensuing from discursive practices for different populations when eliciting their life stories. In this article I…

Qualitative inquiry has gained importance in the evaluation of educational settings because it provides in-depth information, shedding light on context, situations, or processes. In this study, a qualitative inquiry was undertaken in order to evaluate a pedagogical course from the prospective teachers' points of view. In this case study, data were…

The objective of this article is to present the Pre-Conceptual Map methodology as a formalized way to identify, document, and utilize preconceived assumptions on the part of the researcher in qualitative inquiry. This technique can be used as a stand alone method or in conjunction with other qualitative techniques (i.e., naturalistic inquiry).…

This paper is targeted primarily at doctoral students and others considering hermeneutics as a research strategy. Research using hermeneutics was carried out with occupational therapy educators and clinicians in Australia, New Zealand, Canada, and the UK. A total of 53 participants engaged in focus groups and individual interviews over a one-year.…

This paper is a reflective-reflexive examination of provisions of trustworthiness in critical narrative research. The author presents her understanding of provisions of trustworthiness as a science and as an art, and blurs these boundaries as she acknowledges their tension in practice. She weaves between theory and her experience in two…