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Peer reviewedWilkins, Janie L. Hassard; Leckie, Gloria J. – College & Research Libraries, 1997
A survey of 148 nonfaculty professional and managerial staff members of the University of Western Ontario examined information seeking habits, the role of the campus library in meeting information needs, and the suitability of the critical incident technique as a methodology for understanding the relationship between professional and…
Descriptors: Academic Libraries, Administrators, Critical Incidents Method, Foreign Countries
