There is ongoing debate about the benefits and dangers of globalization in education, yet it is not always clear how these dynamics manifest at the school level. Moreover, it is often unclear how leaders shape or respond to these dynamics in their day-to-day practice. This case highlights issues related to school culture and globalization as a…

Culture forms the basis for cross-cultural awareness and understanding. The initial response to a new culture is to find it fascinating, exotic, and thrilling. Although, to function in a new cultural environment, and become aware of deep cultural patterns people need time, research, and investigation. Dealing with a new culture, people need a…

Describes two assignments: one dealing with the writing of sales and collection letters and the other concerning critical-incident scaling and decision-making effectiveness. (FL)

This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…

Designed for office occupations teachers, this guide presents seven critical incidents that provide students with practice in human relations. The critical incidents focus on the following topics: office rumors, excessive borrowing, remembering names, adapting to change, carrying your load of work, personal calls on office phones, and coffee break…

Presents simulation materials for teaching the U.S. congressional budget process that was developed for an introductory course in public policy. Follows the class throughout the simulation experience. Includes a summary of the scenario and description of students' experiences with mechanics, schedule, assignments, roles, and rules. (NL)

A college teacher explains how weekly "critical incident questionnaires" illuminate what students think is significant in a class. Such questionnaires point out developing instructional problems, encourage students to be reflective learners, support diversity in teaching methods, build trust, and suggest possibilities for teacher…

This is the second module in a four-module training package for use in inservice seminars or workshops on performance appraisal and employee development. Module 2 concentrates on different methods of performance evaluation, including essay, ranking, forced distribution, nonanchored rating scale, weighted checklist, forced choice, critical…