To understand expertise and expertise development, interactions between knowledge, cognitive processing and task characteristics must be examined in people at different levels of training, experience, and performance. Interviewing is widely used in the initial exploration of domain expertise. Work and cognitive task analysis chart the knowledge,…

Describes a method for trainers to identify critical job requirements or critical behaviors important in doing a job effectively or ineffectively. Suggests ways of recording/describing incidents and presents questions that must be addressed. Reviews steps in the critical incidents process. (CSS)

As a guide to learning about other cultures, the first edition of this book used 100 critical incidents spread across 18 themes of human interaction. This edition has the same goal as the first edition, to improve formal efforts to prepare people for interaction with cultures other than their own, but it introduces a number of new incidents and…

The critical incidents method is an instructional method that is particularly suited for use with adult learners. The method involves the following sequence of activities: brief introduction to the subject under consideration, short explanation of the critical incident technique, presentation of the critical incident and directions, group work and…

Analyzes interviews with 81 Nebraska superintendents who had experienced "critical incidents" in their dealings with school board members. Of the 5 main categories, the most frequently cited were the following: (1) problems with relatives and friends (23 percent); (2) personal agendas (21 percent); and (3) disputes over hiring and firing…

The process of conducting a task analysis is one of determining exactly and in greatest detail what people do when they perform a certain job, or what they need to know when they enter a certain course of study. A task analysis is sometimes, but not always, preceded by a needs assessment to identify discrepancies between training or educational…

Designed to help parents communicate with teachers about the school problems of their children, the handbook provides strategies which can guide parents to collect accurate information about a problem and to use it to initiate an open exchange with the teacher. The strategies can be used whether parents are becoming aware of a problem or have been…

Three reviews discuss a new approach to inservice teacher training based on peer coaching and staff needs and evaluated via student outcomes; formative evaluation for teachers using weekly "critical incident" questionnaires completed by students; and ethical practices related to camp programs. Discusses implications for camp, four ethical…

Emphasizing critical thinking as the source of renewal and survival of organizations, this document begins by analyzing the Exxon Valdez oil spill and the destruction of the space shuttle Challenger as examples of inadequate critical thinking. The role of management education in promoting critical thinking is explored as well as the need for a…

This book is a practical guide for teachers at the postsecondary level to improve their teaching by utilizing the principles of adult learning and becoming critically reflective teachers. Chapter 1 lays out the concept of reflection in general terms and then focuses on explaining what is distinctive about critical reflection. Chapter 2 explains…

Technical information about the Institutional Self-Study Guide (ISSG) on Sex Equity, which was developed to help postsecondary educational institutions change to achieve sex equity, is presented. The ISSG was developed for three audiences: chief executives of colleges and universities, regional accreditation agencies, and women and their advocates…