Teaching is a complex and demanding endeavour. Teachers must deal with numerous forces, often face dilemma-ridden and ambiguous situations and have to act under time pressure. In order to accomplish these tasks, teachers must apply professional knowledge differentially (Fairbanks et al. 2009). In recent decades, various studies have focused on…

To understand expertise and expertise development, interactions between knowledge, cognitive processing and task characteristics must be examined in people at different levels of training, experience, and performance. Interviewing is widely used in the initial exploration of domain expertise. Work and cognitive task analysis chart the knowledge,…

College instructors are more than teachers; they are also observers, and the observations they make can teach them much about their students--both who they are and what motivates them. As a college instructor and a certified ropes course facilitator, the author has had the opportunity to observe her classes and those of her colleagues at the ropes…

This paper reports the findings of a qualitative study that investigated 25 international students' use of online information resources for study purposes at two Australian universities. Using an expanded critical incident approach, the study viewed international students through an information literacy lens, as information-using learners. The…

This study used text-related, video-based case materials to assess teacher candidates' readiness to communicate with families. Participants (N = 141) rated their efficacy for home-school communication and then responded to a description of a classroom-based challenge regarding one student's behavioral and academic performance. Next, they evaluated…

This article introduces a novel consultative method termed reconstitutive ethnography, considered useful for the in-depth description and analysis of the interaction between professional and client in the delivery of a health or social care program. The article contextualizes this method in process evaluation generally and specifically in what the…

This study examined critical incidents in graduate students' multicultural counseling training. Trainees (N=59) were asked to describe a critical incident and their multicultural training environment by responding to a critical incident protocol and the multicultural environment Inventory-Revised (D. B. Pope-Davis, W. M. Liu, J. Nevitt, & R. L.…