Using "inner game" coaching techniques in the remediation of a challenged programme at a Global Investment Bank the environment was transformed into a delivery focused culture. The techniques included group sessions that would be familiar to anyone aware of action learning and were an integral part of the strategy to ensure sustainable…

Purpose: The purpose of this paper is to report upon an initiative within a case study UK university to facilitate service innovation in small firms. The paper aims to outline how explicit use of such concepts has the potential to enhance the effectiveness of this form of university-industry interaction. Design/methodology/approach: The paper…

Purpose: The purpose of this paper is to present a knowledge transfer method that capitalizes on both research and teaching dimensions of academic work. It also aims to propose a framework for evaluating the impact of such a method on the involved stakeholders. Design/methodology/approach: The case study outlines and evaluates the six-stage…

This study seeks to provide current survey data from qualified psychologists about effective supervision, in view of increased fieldwork supervision demands, due to restructured initial professional training. A model of effective fieldwork supervision emerges in which a well-managed and communicative partnership between trainee psychologist and…