Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…

There is little doubt about it: Colleges and universities are reluctant to change. They are large and diffuse organizations with few clear lines of control. Yet the external environment in which colleges and universities operate is changing quickly. The changes make it essential for institutions to implement at least some aspects of strategic…

This article describes Outcome-Oriented Operations (Tri-O[superscript 3]), a system developed at the University of Minnesota-Twin Cities, which enables an office to identify and achieve specific, measurable outcomes. Tri-O[superscript 3] was implemented in the University's Office of Undergraduate Admissions with significant success. (Contains 3…

The process of project management is illustrated through application to one activity, development of a new brochure, within the admissions program of a fictional college. The project life cycle is described, and a work responsibility schedule, project completion schedule, and critical path chart are used as planning and implementation tools. (MSE)

Many institutions have structured processes for gaining the necessary internal and external approvals for initiating academic programs. Unfortunately, program planners often lack the data required to develop a full understanding of the systemic implications caused by such changes. This article provides both a framework and an interactive data…