Purpose: The purpose of this paper is to report upon an initiative within a case study UK university to facilitate service innovation in small firms. The paper aims to outline how explicit use of such concepts has the potential to enhance the effectiveness of this form of university-industry interaction. Design/methodology/approach: The paper…

Purpose: The purpose of this paper is to present a knowledge transfer method that capitalizes on both research and teaching dimensions of academic work. It also aims to propose a framework for evaluating the impact of such a method on the involved stakeholders. Design/methodology/approach: The case study outlines and evaluates the six-stage…