Senior secondary vocational education and training (SSVET) is highly culturally diverse, with a majority of students having an immigrant background. Teachers in culturally diverse classes are more often confronted with tensions in their daily practice and they are uncertain of how to manage these tensions. This exploratory study investigated what…

In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…

Extensive research has been done to identify the conceptual components of intercultural competence (IC), which resulted in a plethora of models and a wide array of differently defined constructs that are in use today to develop and assess IC. However, the majority of IC research comes from relatively similar contexts that are westernised, high on…

This article concerns knowledge negotiations as an aspect of interactional power in three-way interaction between Arabic-speaking women, Swedish-speaking midwives and interpreters in Swedish antenatal care. The notion of epistemic stance is used to investigate how all three participants negotiate knowledge, and how this affects the ongoing…

The study explored the longitudinal relationship between multicultural awareness and language development among collegiate English as a foreign language (EFL) students. Sixty-five first-year college students participated in the study. Drawing on the Multicultural Awareness-Knowledge-Skills Survey (MAKSS) [D'Andrea, M., Daniels, J., & Heck, R.…

The video-game industry has become a significant force in the business and entertainment world. Video games have become so widespread and pervasive that they are now considered a part of the mass media, a common method of storytelling and representation. Despite the massive popularity of video games, their increasing variety, and the…

In recent years, an increasing number of international students have enrolled in engineering programs in U.S. colleges and universities. These students often encounter challenges, and academic advisors play a significant role in international students' academic success. Using a model of intercultural communication competence, we explored attitudes…

Academic advising has long been considered a critical factor to student success. With a qualitative, phenomenological research design, this study was undertaken to better understand the lived experiences of academic advisors in communicating with international students in a community college context. Intercultural communication competence was used…

This study was conducted to investigate the relationship between counseling supervisors' level of comfort in working with diverse individuals, level of multicultural skills, propensity to portray socially desirable characteristics and supervisors' propensity to initiate multicultural and diversity discussions in supervision. The population for…

Objective: To assess the cultural competence of dietetics majors. Design: Self-administered questionnaire. Setting: Classrooms at 7 universities. Participants: Two hundred eighty-three students--98 juniors (34.6%) and 185 seniors (65.4%)--recruited during class time. Main Outcome Measures: Knowledge was measured using a multiple-choice test,…

This study explores pre-service teachers' beliefs about citizenship across two nations, the United States and Singapore; the nature of their conversation about those beliefs; and the impact of their cross-cultural dialog on their reflections about the citizenship goal of social studies. Data is based on a Black Board-based threaded dialog, over…

Elementary preservice teachers in institutions certified by the National Council for the Accreditation of Teacher Education (NCATE) in the southern U.S. completed the Cultural Diversity Awareness Inventory. Results indicated that subjects exhibited cultural sensitivity in the areas of the culturally diverse family, cross-cultural communication,…

This report documents an evaluation of the Asian American Communications In-School Staff Workshops (A-AC). The A-AC provided workshops on Asian and Asian American history and culture, as well as strategies for working with Asian American students in schools with large Asian populations. Phase I workshops focused on information gained through a…