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Designing a Customer Experience Management Course
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Klink, Richard R.; Zhang, Jason Q.; Athaide, Gerard A. – Journal of Marketing Education, 2020
Customer experience is the latest battleground for business. Not only is customer experience management (CXM) one of the most promising approaches to marketing, but some observers also contend it is "the" future of marketing. While practitioners have embraced CXM for its considerable promise, marketing academicians have lagged in…
Descriptors: Curriculum Design, Consumer Education, Business Administration Education, Experiential Learning
Diverse by Design. Selected Papers from the 2009 Central States Conference
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Gascoigne, Carolyn, Ed.; Bloom, Melanie, Ed. – Central States Conference on the Teaching of Foreign Languages, 2009
The 2008 Central States Conference on the Teaching of Foreign Languages focused on learning about the diverse backgrounds and needs of today's students. The 2009 Conference continued that focus and added diversity by instructors in using a variety of teaching methods, strategies, themes, technologies, and assessments. Presenters from all 17 states…
Descriptors: Second Language Learning, Second Language Instruction, Teaching Methods, Vocabulary Development
An Integrated Approach to Foundation Courses in Teacher Education
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Dembo, Myron H.; Hickerson, Nathaniel – Education, 1971
Descriptors: Course Content, Curriculum Design, Field Experience Programs, Interdisciplinary Approach
Educating the Baccalaureate Social Worker: A Curriculum Development Resource Guide, Volume II.
Baer, Betty L., Ed.; Federico, Ronald C., Ed. – 1979
Program structure and curriculum for the undergraduate social work student are discussed in this second volume from the Undergraduate Social Work Curriculum Development Project. In Part I the major themes and curriculum implications that emerged from the first two years of the Project's work are identified and the activities of the third year are…
Descriptors: Course Content, Curriculum Design, Curriculum Development, Education Work Relationship
The Team Concept: A Structure for Unifying the Knowledge Base in Professional Teacher Preparation.
Branch, Jan; And Others – 1981
The coordination of education faculty in interdisciplinary and interdepartmental teams to supervise teacher education programs unifies the knowledge base in professional teacher preparation. At Miami University, twelve teams are responsible for the professional education instructional component of teacher education programs. Through the team…
Descriptors: College Faculty, Cooperative Planning, Course Content, Curriculum Design
Is Field a Hard Hat Area? A Study of Violence in Field Placements.
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Tully, Carol T.; And Others – Journal of Social Work Education, 1993
A survey of 121 undergraduate and graduate social work students and 96 field instructors found that many students had experienced verbal and physical abuse and that most instructors had experienced verbal abuse and physical violence. Although students received some instruction on safety, practicum agencies often had no safety policies. Curriculum…
Descriptors: Administrative Policy, Counselor Client Relationship, Course Content, Curriculum Design
NINE PROPOSALS FOR ELMENTARY TEACHER EDUCATION, A DESCRIPTION OF PLANS TO DESIGN EXEMPLARY TRAINING PROGRAMS.
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FATTU, NICHOLAS A. – 1968
THIS PUBLICATION SUMMARIZES 9 PROPOSED DESIGNS, SCREENED FROM 80 SUBMITTED, FOR MODEL ELEMENTARY TEACHER EDUCATION PROGRAMS. A GENERAL INTRODUCTION DESCRIBES THE PURPOSES AND BACKGROUND OF THE 2-PHASE PROJECT DESIGNED TO IMPROVE THE EDUCATION OF ELEMENTARY SCHOOL TEACHERS IN LIGHT OF THE BEST THINKING AND RESEARCH NOW AVAILABLE. GENERAL…
Descriptors: Computer Oriented Programs, Course Content, Curriculum Design, Elementary School Teachers