Launching a successful new online learning initiative or expanding existing online learning offerings takes careful planning and preparation. Online learning is an institution-wide endeavor, involving multiple departments, functions, and personnel, many of which require modifications or rethinking to meet the needs of fully online learners.…

This paper reports on the findings about a mentoring project that failed. It is based on a case study in which the writer participated as a mentor of the staff members of the South African Department of Labour. In 2002, the South African Department of Labour (DoL) published a tender ref: Services/ta/cst/p1/wp3 for Communications Skills Training…