The primary focus of this article is the investigation of how current applied linguistic research into the nature of call centre communication breakdown in business processing outsourcing (BPO) sites such as India and the Philippines, can impact English communications training program content and design for this industry. It is argued that a…

This communication skills program for kindergarten through eighth grade emphasizes oral language development and concept formation as the foundations of reading comprehension and written communication skills. Program development and implementation are discussed, including preliminary planning, inservice training, pilot program, parent and…

The planning guide for developing Adult English as a Second Language Programs focuses on implementing six goals relating to: utilizing community resources, utilizing communication skills, participating in community networks, utilizing occupational advancement opportunities, functioning in multi-cultural life styles, and functioning at individual…

A program (entitled "Across the Curriculum") that integrated speaking, listening, reading, and writing instruction into content areas across the curriculum, in Central College, Iowa, is described in this paper. The paper first discusses the formation of the program, which was predicated on a desire shared by faculty members in all academic areas…

A study was conducted to determine what oral and written communication courses lawyers both perceive as useful in practice and recommend for prelaw students and to provide data for design and development of these and related courses in continuing education programs for lawyers and legal assistants. A total of 295 lawyers from California responded…

Designed to offer guidance to educators in creating a local curriculum guide (K-12), the four-part organization of this bulletin directs the curriculum planner "from need to intention, from intention to plans, from plans to paper, and from paper to practice." Among the topics covered are the conditions desirable for creating a curriculum guide;…

Designed to aid in developing instructional programs in North Carolina, the guide defines the educable mentally retarded (EMR) and presents the goal of the EMR education program. Also outlined are principles and methods of instruction, traditional areas of the curriculum as they relate to the EMR, and development of a sequential curriculum. Basic…

This special demonstration project was undertaken to field test and disseminate a curriculum entitled Emergency English for Refugees (EER). Designed to meet the immediate English language needs of pre- and non-literate adult refugees and immigrants, the EER is a 26-unit competency-based English-as-a-second-language (ESL) curriculum that deals with…

The publication describes the development and implementation of a State plan for career education in Louisiana (1973-74) based on a nine-component model. The components described are: curriculum development and revision, career education inservice training at the elementary and secondary level, inservice training at the college and university…