The British Columbia Telephone Company's systematic approach to curriculum development, which relies heavily on the needs assessment step, is described along with its practical applications. This process allows training departments to focus their resources on the design and implementation of education to solve specific performance problems and…

Most corporate funds for workplace literacy programs are invested in intermediate literate workers. Questions regarding these learners concern what should be expected of them; what they should expect of workplace literacy programs; who or what should determine these criteria; and ramifications of the answers. Issues that affect the answers are the…

This guide describes the process used by the Cambodian Mutual Assistance Association of Greater Lowell, and Altron, Inc., a local manufacturer, to design, establish, and operate a workplace literacy program. The first chapter outlines steps and considerations in setting up the program, including the establishment of a successful collaboration,…

The Department of Vocational and Technical Education at the University of Minnesota explored the possibility of incorporating an emphasis on training and development into existing programs. Activities undertaken to determine the need for such a program included extensive interviews with training and development personnel in the Minneapolis/St.…

This guide for adult educators provides a general model for establishing and maintaining Adult Basic Education (ABE)-in-Industry programs. The model encompasses eight components, including the industry program and ABE program. The handbook, however, skips the two programs and begins with the industry and ABE agreement component, devoting a chapter…

This guidebook highlights important components involved in establishing and monitoring a successful workplace education program (WEP). Chapter 1, Workplace Education, addresses the changing educational workplace; recognizing need for workplace education; and a new educational model for workplace learning that focuses on integration of basic…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…

These three documents (final performance report, evaluation report, methodology guide) are products of a project through which the Career Advancement Center provided workplace literacy services to two industries in Greenville, South Carolina. The final performance report discusses achievement of objectives, specifically employee assessment,…

The Vocational English as a Second Language (VESL) in Industry Project was designed to develop and implement a competency-based VESL curriculum to be used with industry-linked VESL language training. Language needs for limited-English-proficient workers in companies in the greater Seattle, Everett, and Tacoma areas were identified through a…

This handbook capsulizes the many steps in developing, implementing, and evaluating a workplace literacy program, and is written from the perspectives of both the educator and the employer. The handbook has been written for business leaders and for adult basic education and English-as-a-Second-Language (ESL) educators. While the suggestions in the…

Pima County Adult Education's Workplace Education Project provided workplace education classes at 8 worksites to 322 workers. The worksites included Hughes Aircraft Company; AiResearch Tucson Division; Burr-Brown Corporation; Westward Look Hotel; Tucson Medical Center; Radisson Suite Hotel; Manufacturing & Research, Inc.; and University of…

This publication consists of four volumes of the evaluation report for a project to provide workplace basic skills education for employees in seven manufacturing companies in New York in partnership with five education agencies. Volume I: "Executive Summary" provides an overview of the evaluation results. Volume II: "Program Goals…

The Ohio State University, Inland Fisher Guide Division of General Motors, and United Auto Workers Local 969 formed a collaborative partnership in 1990 to train employees whose inadequate literacy skills made them unable to respond to the requirements of "synchronous manufacturing" (or "just in time" production). One of the…

An 8-week English in the Workplace course was conducted by Portland Community College (Oregon) at Leupold & Stevens, Inc. for workers with limited English proficiency (LEP). The curriculum for English as a Second Language focused on job-related support skills and not primary job skills, since job performance was not a concern. Objectives were…

Workplace literacy projects were established at Warn Industries, a winch and hubcap maker, and Oregon Cutting Systems (OCS), a producer of cutting edges supplying the timber industry by Clackamas Community College (Oregon). At Warn, project staff developed functional context materials, delivered instruction to a math class, and implemented a basic…