The British Columbia Telephone Company's systematic approach to curriculum development, which relies heavily on the needs assessment step, is described along with its practical applications. This process allows training departments to focus their resources on the design and implementation of education to solve specific performance problems and…

Any employment-related English-as-a-Second-Language (ESL) program, whether conducted on the job or as pre-employment training, results from five steps: conducting a need analysis of the language and cultural awareness needed to perform successfully in the workplace; developing a curriculum, based on objectives, that identifies and prioritizes…

This guide for adult educators provides a general model for establishing and maintaining Adult Basic Education (ABE)-in-Industry programs. The model encompasses eight components, including the industry program and ABE program. The handbook, however, skips the two programs and begins with the industry and ABE agreement component, devoting a chapter…

This guidebook highlights important components involved in establishing and monitoring a successful workplace education program (WEP). Chapter 1, Workplace Education, addresses the changing educational workplace; recognizing need for workplace education; and a new educational model for workplace learning that focuses on integration of basic…

Essex Community College (ECC) implemented an onsite workplace literacy program for Martin Marietta (MM) employees with the cooperation of United Auto Workers (UAW) Local 738. Assisted by the working committees with representatives from all phases of the project, ECC and MM staff cooperated to develop a recruitment video, brochures, and…

These three documents (final performance report, evaluation report, methodology guide) are products of a project through which the Career Advancement Center provided workplace literacy services to two industries in Greenville, South Carolina. The final performance report discusses achievement of objectives, specifically employee assessment,…

The Vocational English as a Second Language (VESL) in Industry Project was designed to develop and implement a competency-based VESL curriculum to be used with industry-linked VESL language training. Language needs for limited-English-proficient workers in companies in the greater Seattle, Everett, and Tacoma areas were identified through a…

The Columbia-Willamette Skill Builders Consortium was formed in early 1988 in response to a growing awareness of the need for improved workplace literacy training and coordinated service delivery in Northwest Oregon. In June 1990, the consortium received a National Workplace Literacy Program grant to develop and demonstrate such training. The…

Pima County Adult Education's Workplace Education Project provided workplace education classes at 8 worksites to 322 workers. The worksites included Hughes Aircraft Company; AiResearch Tucson Division; Burr-Brown Corporation; Westward Look Hotel; Tucson Medical Center; Radisson Suite Hotel; Manufacturing & Research, Inc.; and University of…

Cuyahoga Community College's (CCC) Unified Technologies Center (UTC) collaborated with three Cleveland area manufacturing companies in a workplace literacy project. The project provided job-related mathematics and communications programs for 302 employees who needed basic skills upgrading to improve their job performance. The project…

This publication consists of four volumes of the evaluation report for a project to provide workplace basic skills education for employees in seven manufacturing companies in New York in partnership with five education agencies. Volume I: "Executive Summary" provides an overview of the evaluation results. Volume II: "Program Goals…

The report describes the design and outcomes of a workplace education program undertaken cooperatively by Northeastern Illinois University, the Amalgamated Clothing and Textile Workers' Union, and a number of local businesses to provide adult basic education, English-as-a-Second-Language, and job skills instruction in the workplace. The report…

The Ohio State University, Inland Fisher Guide Division of General Motors, and United Auto Workers Local 969 formed a collaborative partnership in 1990 to train employees whose inadequate literacy skills made them unable to respond to the requirements of "synchronous manufacturing" (or "just in time" production). One of the…

Anodizing, Inc., Teamsters Local 162, and Mt. Hood Community College (Oregon) developed a workplace literacy program for workers at Anodizing. These workers did not have the basic skill competencies to benefit from company training efforts in statistical process control and quality assurance and were not able to advance to lead and supervisory…

An 8-week English in the Workplace course was conducted by Portland Community College (Oregon) at Leupold & Stevens, Inc. for workers with limited English proficiency (LEP). The curriculum for English as a Second Language focused on job-related support skills and not primary job skills, since job performance was not a concern. Objectives were…