Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

Conducted to determine priority areas for program improvement activities in Alabama's vocational education system, the specific objectives of this study were to develop a list of areas that are in need of vocational education research and that should be addressed through exemplary programs; develop a list of needs for curriculum development…

This report presents the findings of a survey designed to determine the perceived role of the K-12 science supervisor. Surveys were administered to samplings obtained at three 1978 National Science Teachers Association (NSTA) area conventions (Los Angeles, New Orleans, and Milwaukee) and from individuals in selected states to ensure a valid,…

The report describes an Iowa project designed to identify reasonable accommodations for learning disabled students in regular secondary classrooms and to develop strategies for implementing classroom modifications. Project activities consisted of: a review of the literature on mainstreaming and classroom modifications; development of a descriptive…

The development and implementation of a comprehensive career education curriculum was the major purpose of a project conducted in the Cashmere and Peshastin-Dryden School Districts (Washington), K-12. The objectives of the project were divided into the following eight work areas: curriculum development; curriculum installation; advisor/advisee…

A study of data on 6,846 adult literacy education students in Pennsylvania gathered information on student characteristics, instructional settings, teaching methods, and program and policy needs. Results indicate that about 34% of the students were Hispanic, 31% were Indochinese, and 21% were from Eastern Europe and the Soviet Union.…

The document makes up volume I of a report on the philosophy and activities of Project AMES (Actualization of Mainstream Experience Skills), a model program for vocational training and independent living skills instruction for 34 moderately and severely retarded students (6 to 21 years old). Following an introductory chapter, Chapter 2 briefly…

A 1981 needs survey distributed to 587 superintendents (37.5 percent returned) of all small (1,000 students or less) K-12 Texas school districts shows lack of money to be the most critical need. A critical teacher shortage (especially in mathematics and science) and curriculum development and supervision are other important concerns. (LC)

Seven area high school districts, two area vocational centers, and Joliet Community College (JCC) voluntarily joined together to develop a regional planning statement regarding objectives for a collaborative and coordinated high technology education program. As a part of this project, four high schools are working together with JCC to develop and…

This bulletin contains a classified and annotated list of current educational publications received by the library of the Bureau of Education during the first quarter of 1927, January to March, inclusive. The last preceding list in this series of records was issued as Bulletin, 1927, No. 2, and comprised publications received by the Bureau of…