How-to information for performing a skills audit is presented. Nine steps need to be performed in three separate phases: establish basic enabling skills data, compile the data, and summarize the data. A skills analysis can aid the training staff in deciding where to concentrate their instructional efforts. (CT)

The author proposes using an action research model to diagnose, develop, implement, and evaluate a career development (CD) program that fits the needs and goals of the organization. Phases of a CD program development plan (data gathering, analysis and synthesis, feedback, program development, pilot implementation, and tracking) are examined. (CT)

Examines problem areas of training needs analysis (TNA), first by presenting a model of the TNA process, then by listing sources of data available for TNA (based on an analysis of the literature), and finally by proposing a method of choosing appropriate data-gathering techniques for TNA. (CT)

The author presents suggestions to help the technical trainer overcome the difficulties of analyzing white-collar training requirements. These suggestions involve researching the scope of work, familiarizing yourself with terminology, learning industry codes and standards, gathering and analyzing data, and identifying major job responsibilities.…

Presents an evaluation design which, because of its simplicity and the ease with which the data collected may be analyzed, is ideal for use in the "real world" as a practical method for evaluating the impact of training on employee behavior. (CT)

The results of the study of 30 volunteer trainees suggest that, although trainers have little control over the kind of trainees sent to an external laboratory program and the type of organizations sending them, such control appears unnecessary. (BP)