The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…

OpenStax Kinetic is an innovative research infrastructure that aims to transform education and learning research in the digital age. With its access to large sample sizes, authentic learning environments, experimental control, scalability, security and privacy protection, Kinetic provides an unparalleled opportunity for researchers to study the…

Retaining students through degree completion is a challenge for community colleges, with nontraditional, adult students being retained at a lower rate than their traditional counterparts. Though student engagement is recognized as an effective strategy for retaining students, there is a gap in research on how effective these strategies are for…

This study investigated what log files can reveal about learner behaviour of low- and non-literate adults learning to read for the first time in Finnish as a second language. The participants' reading development was supported by practising in an online training environment. Log files, automatically created user-computer interaction records, were…

We are working with more culturally diverse adult learner populations than we have ever had in adult and continuing higher education (Merriam & Bierema, 2014). Culture has become one of the most popular discussion topics in adult learning classrooms and both instructors and students are showing great interest in culture's interaction with…

Selecting assessments for adults who struggle with reading can be difficult because few literacy measures used by reading researchers have been normed on this population, leaving uncertainty regarding the validity of these tests for adult learners. This study focused on the performance of 116 adults reading between the 3rd and 8th grade levels on…

Selecting assessments for adults who struggle with reading can be difficult because few literacy measures used by reading researchers have been normed on this population, leaving uncertainty regarding the validity of these tests for adult learners. This study focused on the performance of 116 adults reading between the 3rd and 8th grade levels on…

Instructional designers are tasked with making instructional strategy decisions to facilitate achievement of learning outcomes as part of their professional responsibilities. While the instructional design process includes learner analysis, that analysis alone does not embody opportunities to assist instructional designers with demonstrations of…

Distance Education, nowadays defined more as Open and Distance Learning, dates back to 1800s. Once considered as using non-traditional approaches and delivery methods compared to conventional campus-based education, distance education now has become a mainstream form of education increasing its popularity and use in the 21st century. Distance…

The purpose of this article is to explore the potential of artistic design to promote critical literacy among adult learners. Conducted by a university literacy educator and a university art educator, this qualitative study examined adults' divergent perspectives in the design of a mosaic at a center for the homeless. Participants included a…

Purpose: The primary purpose of this study was to predict transfer of learning to workplace among adult learners enrolled in a continuing professional education (CPE) training program, specifically training courses offered through face-to-face, blended and online instruction formats. The study examined the predictive capacity of trainee…

A small-scale action research project was used to consider the policy and rhetoric surrounding development of the "expert learner" and how this might be further explored to provide opportunities for learners to have greater direct involvement in reflection and discussion with teachers. The research was based within a further education…

The educational technology sector is growing fast, with schools, colleges and universities more than ever looking for the best ways to use technology in the classroom. At the same time, there is an increasing appetite for learning and teaching practices to be backed up by evidence. However, there are few resources that bring these two things…

Professional development courses that focus on increasing knowledge and improving skill sets are an integral part of a medical imager's career. This study was a qualitative formative evaluation with purposeful sampling of participants in a professional development webinar course offered to medical imaging professionals in 35 Latin American and…

Examining the actions taken during a teaching experiment can provide insight into practices applicable to the use of mathematics technology to assist adult learners. A case study in the form of a teaching experiment was conducted with a small number of subjects to allow for detailed examination of the influence of technology on student thinking.…