This study analyzes statistics of 17 public services units of the University of Colorado at Boulder libraries, measuring frequency of question-asking, types of questions and staff responsibility. The study seeks to determine fluctuations of reference service workloads over time, department staffing and training needs, and to provide supervisors…

This study by the Association of Research Libraries (ARL) draws from a variety of data sources, but it is based on two unpublished data sets. These data sets, compiled from ARL's 1990 and 1994 salary surveys, contain basic demographic data, including age, for librarians employed in ARL's 108 university member libraries. The study examines the…

This study examined the organizational structures for professional staff participation in decision making at selected university libraries with membership in the Association of Southeastern Research Libraries, and determined the perceived degree, quality, and effectiveness of staff participation. Twenty-two library directors and 192 professional…