Institutions of higher education are operating in an increasingly complex and competitive environment. This paper identifies contemporary challenges facing institutions of higher education worldwide and explores the potential of Big Data in addressing these challenges. The paper then outlines a number of opportunities and challenges associated…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This guide presents an introduction to the basics about data collection and discusses the uses of data in daily work. The emphasis is on youth programs in Indiana, but the information is useful for programs in other states. Ways in which program planners and advocacy activists can use data are described, and local, state, and national resources…