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Edinger, Joyce A.; Falk, Steven – RQ, 1981
Discusses the application of statistical sampling to the compiling of reference-desk statistics, and describes a technique that uses the Pearson correlation procedure of SPSS (Statistical Package for the Social Sciences) to determine appropriate sampling periods for keeping reference desk statistics at the University of Missouri at St. Louis. (FM)
Descriptors: Data Collection, Library Services, Reference Services, Sampling

Halperin, Michael – RQ, 1974
Presents a method for determining the number of days on which questions must be counted in order to achieve a given precision and confidence in reference statistics. (Author/PF)
Descriptors: Data Collection, Library Services, Library Surveys, Reference Services

Halperin, Michael – RQ, 1978
This paper presents a plan for obtaining statistical information for justifying budget requests, planning staffing, and assessing service without placing heavy burdens on the staff. (Author/JAB)
Descriptors: Cluster Analysis, Data Analysis, Data Collection, Library Services