This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data…

The effective communication of desired information between the generator and the user requires one to accommodate variances in decision-making style, behavior, and context. The premise that decision making in organizations follows the classic rational model is discussed. (Author/MLW)

This pamphlet represents the third in a six-part series describing the Management Organization Systems Technique (MOST), developed at Wayne County Community College, whose purpose is to determine the goals and objectives of a college and to assist in their attainment and evaluation. The information sub-system is designed to collect, process and…

Successful implementation of assessment requires effective administrative leadership to get started, convert data to information, and use the information in making improvements. Assessment may pay its greatest long-term dividends as an organizational device for directing scarce reserves of institutional attention to teaching and learning. (MLW)

The preparation and use of data needed to make objective, useful comparisons in higher education are considered. The needs for comparative data in higher education, including demands for accountability and strategic planning, are reviewed. In addition, data-related problems are considered: problems of narrowness, misrepresentation, sameness,…

The University of Massachusetts has recently developed and implemented a new student opinion survey system. The concept was based on the perceived need of various university decisionmakers for information on student opinion in making various decisions. The purposes of the project were (1) to develop and provide a system whereby a rapid response…

A statewide performance funding initiative provided a strong incentive to examine student outcomes. The result has been a systematic program of data collection and dissemination that has significantly affected both the curriculum and the university's budgeting process. (Author/MSE)

Improving the quality of classroom, academic, and management decisions through more intelligent and systematic use of student data is addressed. Kinds of student-data users are classified, variables of student attitudes and behavior relevant to each user are identified, and relevant published instruments are listed. (Author/JMD)

The concepts of need and needs assessment are examined in the context of information needs for college administrators. A description is included of the conceptual framework underlying the Needs Assessment Information System (NAIS), which was developed by the National Center for Higher Education Management Systems. Attention is directed to: (1)…

Staff development in higher education is discussed in these papers in terms of its definitions, scope, and future activities. Most of the papers were originally prepared for the working party on staff development at the Fourth International Conference on Higher Education, University of Lancaster (August 29-September 1, 1978). The first three…