This guide, which is intended for volunteer literacy programs in Alberta, Canada, details a four-step process for evaluating volunteer literacy programs and using evaluation results for program development. The guide begins with an introduction, underlying principles and assumptions, and a glossary. Sections 1-4 detail the steps of the process,…

This document is a practical guide that demonstrates how human resource (HR) professionals can use performance measurement to link HR to organizational strategy and business objectives, and thereby raise the profile of HR within their organization. The following are among the topics examined: (1) the strategic context of measurement (the role…

This manual, which is intended for practitioners involved in the Asia and the Pacific Programme of Education for All, explains the basic concepts and procedures involved in monitoring and evaluating literacy and continuing education programs. The following are among the topics discussed in the manual's eight chapters: (1) understanding monitoring…

This document, which draws heavily on lessons learned during 11 years of the Southern Regional Education Board's High Schools That Work initiative, is intended to help state leaders review their existing system for assessing accountability in vocational education or plan such a system. The document begins with a discussion of the purpose of…