Institutional researchers use skills from their diverse backgrounds to collect, analyze and report data about their institutions to stakeholders representing various interests and levels of data literacy. However, there is little research into how these professionals process data and none into what aspects are important to institutional…

Survey methodology is the dominant approach among universities in the United States for reporting employment outcomes for recent graduates. However, past studies have shown that survey methodology may yield upwardly biased results, which can result in overreporting of employment rates and salary outcomes. This case study describes the development…

This chapter provides institutional researchers a foundation to understand workforce data and how they can be accessed and used within an institutional research operating culture. Specific wage methodologies, earnings reporting, and future directions for using wage data are provided.

This paper introduces institutional ethnography (IE) as a useful and systematic process for examining organizations and work data through the lens of stakeholders, at different levels, and considering the different forces at play. Drawing from ethnomethodology, IE focuses on how everyday experience is socially organized. Ideological shifts have…

There is a steady line of research to understand faculty diversity and its impact on the work life quality of faculty and learning outcomes of students in the U.S. higher education systems. What makes this volume unique is that, rather than treating diversity as a static and simplistic concept, the chapter authors presented information to show…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

In this article, the author argues that current strategies to study and understand students' identities fall short of fully capturing their complexity. A multi-dimensional perspective and a mixed-methods approach can reveal nuance that is missed with current approaches. The author offers an illustration of how mixed-methods research can promote a…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

This chapter presents a sophisticated approach for tracking student cohorts from entry through departure within an institution. It describes how a researcher can create a student tracking model to perform longitudinal research on student cohorts. (Contains 3 tables and 2 figures.)

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

The data collection matrix makes possible the integration of functional area data from numerous assessment sources and presentation of the information in a unified composite report. This model is discussed in relation to the various assessment instruments and the evaluation of functional areas and programs in colleges and universities. (Author/MSE)

This report presents findings from a study conducted by the Community College Research Center (CCRC) on how well prepared today's community colleges are in moving toward the greater use of data and research to improve student success. Data for the study were drawn from two major sources: first, an e-mail survey of college administrators…

This monograph for institutional researchers on questionnaire survey research aims to be both a guide to the basic steps of survey research and a useful reference tool. The monograph is in an informal, question and answer format and organized around the various steps of the survey research process. Chapter I discusses planning the survey including…

A report on a study of the use of space facilities in universities in England is mainly concerned with the methodology involved in the study. An extensive appendix provides information on 24 different technical aspects of the study. (FPO)

The selection of appropriate data sources for institutional research is discussed. It is suggested that the provision of timely, accurate information for administrative decision-making depends on the researcher's ability to determine which data are relevant to the problem. This is of particular concern for institutional researchers because they…