Any librarian who has managed electronic resources has experienced the--for want of words--"joy" of gathering and analyzing usage statistics. Such statistics are important for evaluating the effectiveness of resources and for making important budgeting decisions. Unfortunately, the data are usually tedious to collect, inconsistently organized, of…

One of four projects conducted by the American Statistical Association (ASA) in cooperation with the Bureau of the Census, the conference explored the most important and fruitful research and development topics within the user-oriented software domain. Its objectives were to (1) develop recommendations on mechanisms to improve access to and use of…

Three university case studies - the University of Utah, Ohio State University and the University of Illinois - show varying levels of sophistication in their application, modification and practical use of management information systems. (Editor)

This report outlines specifications for the online transaction monitoring and questionnaire administration features of the University of California's (UC) Prototype On-Line Catalog, known as MELVYL. The development and testing of these features by the UC Division of Library Automation (DLA) is also described. This document is the final report…

Decision support systems integrate information from multiple data sources, both internal and external, to produce concise analytic reports for both decision making and planning. The administrator requiring information for decision making is usually not concerned with daily, detailed changes, but rather with aggregated numbers, from fixed points in…