Describes the Electronic Office Project that aimed to determine how technology can improve office productivity and how schools can best teach this technology. (JOW).

With tremendous demands for application development and enhancement, maximum productivity from inexperienced programers is seen as critical to a successful operation. Some techniques and tools to improve the situation at Ball State University are described. (MLW)

This volume contains four papers presented at a 1982 conference sponsored by the National Council on Employment Policy. It begins with a brief policy statement warning that labor force and productivity data systems face deterioration because of budget cuts that have forced a decline in the quality and quantity of the published information and…

This report describes the machine-readable data and tabulating routines that the Bureau of Labor Statistics (BLS) is prepared to distribute. An introduction discusses the LABSTAT (Labor Statistics) database and the BLS policy on release of unpublished data. Descriptions summarizing data stored in 25 files follow this format: overview, data…

Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…

Discusses the relationship between computer technology and increased productivity in business activities. The importance of training and user support is emphasized, and a new position of knowledge manager who would coordinate the technology with a user support system is proposed. (LRW)

A Personnel Utilization System has been designed at Broward Community College, which combines payroll, personnel, course, and function information in order to determine the actual duties performed by personnel for the amount of remuneration received. Objectives of the system are (1) to define the tasks being performed by faculty, staff, and…

The installation of 275 microcomputers in 34 academic departments over 18 months at the University of California, Santa Barbara, is discussed. This undertaking by the Provost's Office of the College of Letters and Science was designed to enhance faculty productivity by increasing access to computing, and to enhance administrative support to…

A general introduction to computer based national information systems, and the context and basis for future studies are provided in this report. Chapter One, the introduction, summarizes computers and information systems and their relation to society, the structure of information policy issues, and public policy issues. Chapter Two describes the…

Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…

Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)

The 1980 CAUSE conference focused on how the management information systems area can add to the efficiency and effectiveness of the higher education institution. After acknowledgements and brief notes on general session topics, the papers are presented in six groups: (1) issues in higher education (futures planning, strategic decision-making, and…

The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…

THE MAJOR OBJECTIVE WAS TO TEST THE HYPOTHESIS THAT THE HIGHEST LEVELS OF MECHANIZATION AND AUTOMATION GENERALLY REQUIRE LOWER LEVELS OF SKILLS THAN EARLIER PRODUCTION SYSTEMS. A SECONDARY OBJECTIVE WAS TO DEVELOP AN INSTRUMENT CAPABLE OF GIVING UNBIASED PROJECTIONS OF THE MANPOWER IMPACT OF SPECIFIC ADVANCES IN PRODUCTION TECHNOLOGY. DEPENDENT…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…