One apparent challenge associated with learning analytics (LA) has been to promote adoption by university educators. Researchers suggest that a visualization dashboard could serve to help educators use LA to improve learning design (LD) practice. We therefore used an educational design approach to develop a pedagogically useful and easy-to-use LA…

The purpose of this paper is to share insights gained from the discovery, design, and delivery phases of creating a three-tiered model of non-academic learning support in open, distance, and flexible learning (ODFL): "Learner Engagement and Success Services (LESS)", at Open Polytechnic | Te Pukenga, New Zealand. Presented as a case…