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Henderson, Dave – Technology & Learning, 2005
Providing quality technical support in K-12 environments can be challenging. Unlike the business world, there is generally a less-than-ideal ratio of technical staff to computers, numerous software titles from dozens of vendors, and of course--a much smaller budget. The Victor Central School District in Victor, New York, has employed a number of…
Descriptors: Computer Uses in Education, Technical Assistance, Elementary Secondary Education, Computer Software