Provides an overview of information retrieval from mainframe systems to Web search engines; discusses collaborative filtering, data extraction, data visualization, agent technology, pattern recognition, classification and clustering, and virtual communities. Argues that rather than huge data-storage centers and proprietary software, we need…

Discusses applications of Lotus Notes groupware developed by MCI Communications Corporation librarians. The development of administrative databases used for reference request tracking, interlibrary loan, book ordering and other purposes, and corporate wide databases used to disseminate internal and external information are described. The strengths…