Discusses local database development and training experiences at the University of Illinois at Urbana-Champaign libraries. Topics discussed include when to automate; available resources; microcomputers versus mainframes or minicomputers; software; database design factors; test versions; and training. Examples of sample records, help screens,…

Describes the creation and testing of an online prototype, end-user database selection tool developed at the University of Illinois at Urbana-Champaign. Discusses identifying computer-assisted techniques for guiding users to the most suitable databases for their information needs; improving user services; and improving ease of access to…

Provides an overview of computer networking and discusses three general applications--communications, remote access, and file transfer--and their benefits to library services. Outlines three problems librarians face--economic and technological access, training, and the challenge of participative development of the Internet. (14 references/notes)…

This issue presents 42 articles that provide an overview of current reference services in all types of libraries in Illinois. Highlights include designing reference areas; policies and manuals; the reference interview; reference tools; automated databases; resource sharing; services to youth; services to special populations; and reference…