Discussion of information needs in a business environment focuses on how to build a shared information network. Highlights include the evolution of corporate intelligence systems; results of a survey that examined the information networking needs of large corporations; and a case study of the development of an information network at Citibank N.A.…

Defines information tectonics as the organizing of information in structures and good information tectonics as being adapted to the needs of the user. Topics discussed include the influence of electronic information technology and electronic databases; hypertext; hierarchical information structures; cross-graining, e.g., the Dewey Decimal system;…

Presents a conceptual framework for building an intelligent documentation system (IDS) for computer software by integrating hypermedia and expert systems technologies. The need for online computer documentation for end-users is discussed, and elements of the synergetic model are described, including knowledge representation, the hypermedia…

Discusses basic concepts and technologies related to World Wide Web information system development. Describes the design and implementation of Virtual Travel Mart, a Web-based end- user oriented information system. Emphasizes design considerations, which focus on user needs; creativity; integration of in-house databases on the Internet; currency;…